BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...

Wondering if Amazon is tracking your returns? And why shoppers are getting permanently banned — with no warning? Well, Amazon has a secret algorithm monitoring every single return you make, and it’s ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

Amazon is moving toward resolving a major class action lawsuit that accused the company of improperly handling customer returns, with a proposed settlement valued at more than $1 billion. The ...

Amazon is issuing long-anticipated refunds for some customers. According to USA Today, some customers who had issues with Amazon returns in the past may finally get closure. Featured Video Per reports ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by Amazon ...

Amazon is refunding some customers who returned items but never received payment - and some have reported receiving refunds for returns made as far back as 2018. The e-commerce giant said it conducted ...