Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Oct 21 (Reuters) - Amazon.com (AMZN.O), opens new tab has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices for failing to issue refunds or ...

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...