The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Macroeconomic factors, like rising inflation and increasing global competition, led to trying times recently for professional service companies. As a result, many have been struggling to grow their ...

HubSpot CRM vs. Salesforce Cloud Lightning Professional: Which One Is Best For Your SMB? Customer relationships are harder than ever in the COVID-19 era, so the right CRM software is important. We pit ...

Nutshell reports that choosing CRM software compatible with Office 365 is crucial for seamless teamwork; proper evaluations ...

Until recently, Siebel was absent in the small and medium business (SMB) market segment. However, during the past six months, Siebel has launched two new product initiatives - Siebel OnDemand and ...

In the professional services arena, large and small firms alike are finally abandoning spreadsheets in favor of CRM systems made especially for them. In fact, commercial CRM adoption among ...

There are two ways to deliver customer relationship management (define) systems. The applications can be hosted by a third-party service outside of an organization, or deployed and managed by in-house ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

An introduction and link to PC Mag’s full review of Zoho CRM, which it gives three out of five stars and rates as ‘Good’ – and cheap ($0 to $25). “Zoho CRM isn’t much to look at, but its drab ...