As a patient advocate at the University at Buffalo’s School of Dental Medicine, Dianne Notaro has spent the last 13 years giving patients a voice and ensuring they receive the best care. “If I see a ...

This article, published in the Journal of Public Health Management and Practice, reports methods and results of Alabama's continuous quality improvement (CQI) project and lessons learned in developing ...

In my last article, and the first in our series on metrics, I made three key points: Embrace the notion that most factories are cost centers. Create the mindset of CI/lean, i.e., there is always a ...

Connected devices, wearables, cloud computing, sensors, machine learning and algorithms are all capabilities and technologies transforming business and society. These are the core components enabling ...

For your continuous improvement initiatives, tools such as kaizen, kanban, SMED, or 5S are necessary, but they are insufficient to achieve results. Saws cut wood, wrenches tighten bolts, and knives ...

Fueled by the proliferation of industrial data and push for data-driven business practices, OEE (overall equipment effectiveness) remains a core manufacturing metric given its ability to boil complex ...