Air Canada's chatbot hallucinated a bereavement policy that resulted in financial liability through a tribunal ruling. Meanwhile, NACD survey reports that while 62% of organization boards now hold ...

I spend a lot of time with city and county teams trying to wrangle data into something we can trust and actually use. When folks ask where to start, I don’t point to a tool, I point to governance. Not ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. As part of its artificial intelligence ...

In most companies, marketing has quietly become the nerve center of the business. Every signal, whether it’s a click, a conversion or a complaint, flows through marketing. That vantage point is ...

As enterprises rush to bring AI into business processes, data analytics is near the top of most of their wish lists. Injecting AI into data analytics promises benefits that range from improved cost ...

Data has become increasingly important to hospitals because of the close relationship data has with reimbursement. However, sometimes it seems that hospitals and health systems focus on the quantity ...

Back in 2006, British mathematician Clive Humby stated that data was the new oil. Like oil, data isn’t useful in its raw state and must be refined, processed, and distributed to deliver value. Nearly ...