QUESTION: My cable modem is a few years old. Do the manufacturers ever update these gadgets? ANSWER: Good question, because many people forget their modem even exists, unless there’s a power outage ...

Intel is to issue a firmware update after it emerged that an issue with its Puma 6-based modems is impacting on cable routers on both sides of the Atlantic. Packet loss has been reported on the Arris ...

This has been perplexing me lately. I have had many clients over the years and used a cable ISP personally for a short period and noticed that cable modems just go out intermittently and need to be ...

The lights on the Internet router or cable modem aren’t just there for show. According to www.cnet.com, they convey information about the status of your Internet connection. Here’s how you can use ...

Back in early February, I was looking to upgrade my Motorola SB6146 (pre-Arris), as my cable provider (Metrocast) has done a bunch of upgrades in my area the last few years and I wanted to take ...

The newest%2C fastest cable modem is DOCSIS 3 Old DOCSIS 1.1 modems need to be replaced Your provider may update you to a DOCSIS 3 modem for free I'll be honest: Cable modems aren't glamorous ...