Centralized CX operations. Freshdesk Command Center unifies multi-channel customer interactions in one workspace. Industry-specific AI automation. Vertical AI Agents automate repetitive tasks for ...

Freshdesk was founded in 2010 by Zoho alumni Shan Krishnasamy and Girish Mathrubootham, after Mathrubootham ordered a new TV only to have it delivered broken. Resolving the issue proved difficult, but ...

SAN MATEO, Calif., Aug. 3, 2023 — Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational ...

Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing ...

SAN BRUNO, California, Sept. 19, 2018 /PRNewswire/ -- Freshworks, the leading provider of cloud-based customer engagement software, announced today the launch of a unified marketplace platform that ...