Freshworks extends its service management platform to serve non-IT departments with “Freshservice for Business Teams” as part of the company’s Fall ‘22 Launch Launching Freshservice for Business Teams ...

Freshworks is launching new incident response management software that will take the company more into the IT operations management market as it aims to expand its total addressable market and poke ...

Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...