The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

Forget about being put on hold for an hour to reach an unhelpful voice in tech support. These days, there is no shortage of “geeks” waiting to visit your home and give your system a hands-on look. For ...

Watch out, geeks. You’ve got company. Yes, Best Buy’s (BBY) Geek Squad, whose “agents” drive those Volkswagen Beetles to the homes of customers in technology distress, has competition to contend with: ...

GeekWire chairman Jonathan Sposato goes all out to spread the word about the revamped membership program. GeekWire is more than a top-ranked technology news site — as evidenced by the 1,000 people who ...