Before you say a single word, people are often already making judgments about your confidence, competence and credibility based on the way you hold yourself. Nonverbal communication, also known as ...

I've been studying nonverbal communication for over 30 years, with a special emphasis on skill in nonverbal communication. I've seen books and courses that purport to teach you how to read someone's ...

Body language is often key when working in an office environment. Nobody wants to look bored when their colleague delivers an important pitch or uninterested when their boss presents a new strategy, ...

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. The importance of body language in customer experience can be as ...