IP telephony is a next-generation technology that is changing the way companies communicate, and is reshaping the business landscape. Through the unification of voice and data networks, IP telephony ...

I manage a small office network (around 10 computers) for a client of mine, and they decided to get a new phone system without realizing it was an IP system. It is a Cisco IP phone system. Previously ...

One candidate worth considering is the latest version of ShoreTel's IP-PBX platform. CRN Test Center engineers deployed ShoreTel 7 on a new ShoreGear-90 switch with the vendor's IP phones. ShoreTel 7 ...

Avaya Inc. this week announced inline power capabilities for its Cajun stackable switch, allowing it to power IP phones through their network cables. The new technology, based on the 802.3af standard ...

As your enterprise implements IP telephony, ask your procurement staff to give careful consideration to the type of IP phones users need. According to Gartner, companies will waste $20.3 billion on ...

Bank of America Corp. this week announced plans for a corporatewide IP telephony rollout that will eventually put an IP phone on every employee’s desktop — about 180,000 phones total. The ambitious ...

SCARBOROUGH, Maine - In what may be a first for the retail industry, Hannaford Bros. here has installed a time-and-attendance application on Internet Protocol telephones in a store in Westbrook, Maine ...