ServiceNow offers technical management support to large IT operations, with a focus on the help desk and ITSM. Its three certification paths will help validate your skills with this rising IT platform ...

Thank you for joining us on "The cloud hub: From cloud chaos to clarity." Oliver de Wilde, Hitachi Energy’s global head of service integration, talks about the company’s implementation of ServiceNow’s ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Opinions expressed by Digital Journal contributors are their own. “In IT service management, success lies in creating processes that not only streamline operations but also adapt to changing business ...

At BAM, we design, build, and maintain the infrastructure that keeps communities running. Our IT Foundation team plays a crucial role in making that possible. To support the growing demand for our ...