Knowing what to say at work can make or break your success. Erin McGoff shares practical scripts and strategies to help you ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

It’s trickier than ever for teachers to manage class discussions of divisive topics—but it’s also crucial for students to learn and practice how to disagree respectfully, logically, and productively.

Offering fresh strategies and an updated format, our professional learning guide, Teaching Strategies: PD for Navigating Difficult Conversations, equips you with everything you need to make all your ...

Election results can bring up some pretty strong emotions. Whether you’re feeling high or low, a look at how to talk to those who don’t agree with you during these divisive times. Minnesota Public ...

Picture this: you’ve spent hours tidying the house and preparing delicious dishes. Finally, friends and family have begun to arrive. You all sit down to eat, and the conversations around life updates ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

How do you navigate difficult conversations? During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those whose perspectives differ ...

Tough talk can be, well, tough. But it’s also critical for ensuring your team is working at its best. Learn what holds managers back and how to remove the block that may be hurting your bottom line.

How many times have you avoided a subject that feels awkward, glossed over a point of tension, or redirected a conversation safely away from conflict? While these techniques may be useful to preserve ...