This year is a "crunch year" for multi-channel retailing, according to the latest research by Forrester and Zygon, which acts as a multi-channel specialist for catalogue and product information ...

Capgemini offers consulting, technology, outsourcing and local professional services, working with clients to develop strategies and technologies tailored to their needs. It has a wealth of experience ...

Bed, Bath & Beyond has been on a long omni-channel transformation journey, but with too little, too late being the inevitable end. It’s been a long time coming, but this is the last time that ...