Newegg stumbled into a bit of trouble earlier this week after shipping a damaged motherboard to customers and refusing to offer them a refund. The company has since backtracked and updated its return ...

Hardware reviewer site Games Nexus has bent Newegg to its will, to the benefit of everyone who likes to buy, and possibly return, open box items. Share on Facebook (opens in a new window) Share on X ...

Buying open box, refurbished, or recertified merchandise at a discount carries an inherent risk, though vendor or manufacturer inspections and appropriate return policies are supposed to be mitigating ...

Returning parts of your gaming PC back to their point of purchase should be simple, but it can very often come with feelings of anxiety and frustration. Some Newegg customers know this all too well, ...

A hot potato: Newegg has made changes to its internal return process following a public dispute with popular hardware enthusiast and YouTuber, Steve Burke. The situation has escalated to the point ...

WTF?! Paying one-and-a-half thousand dollars for a graphics card is a big decision, but those concerns often vanish when you're enjoying blistering framerates at high resolutions. What will give you ...