An American Airlines passenger complained about the lack of transparency and inflated prices after her flight turned into a ...

A woman has a massive story to tell about a recent travel debacle that left her scratching her head. That's because she says ...

“If I’m going to be dropped off at an airport, I want to be flying in a plane,” Kennedy Woodard, 27, tells PEOPLE about her experience on a Landline connection ...

Some airlines are operating bus routes as “flights” from small communities to larger hubs, and it’s confusing travelers.

American Airlines passengers found themselves traveling by bus, not plane, on select routes as part of the company's Landline service.

American Airlines is facing backlash over bus rides that passengers say they unknowingly booked instead of flights.

Passengers who booked flights with American Airlines were surprised to find themselves travelling by bus on select routes, as ...

A viral TikTok video is shining a spotlight on an airline service that transports passengers to their destination via bus, rather than by plane. Kennedy Woodard, a Chicago-based engineer, documented ...