Plain Language is communication that people can easily understand. Community Perspectives on Communicating in Plain Language primer is designed to help researchers connect with individuals and ...

“Plain language” has been defined by the International Standards Organization as “communication that puts readers first.” (ISO 24495-1) Ergonomics aims to design work for people. Logically, one might ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

For far too long, the health care industry has used way too many long sentences and confusing words. For instance, health insurance plans often use terms like PCP, EOB, precertification, coinsurance, ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Social Security achieved the highest score of any federal government agency on the Center for Plain Language’s 2022 Federal Plain Language Report Card. Our policies and programs can sometimes be ...