This metric reflects the number of minutes of power outages the average customer experiences in a year, based on data from the Department of Energy. Average total lengths – excluding major events – in ...

But benchmarks are not where AI ultimately proves its value. The real test begins when a system leaves the controlled ...

Before founding Catchpoint, I worked at DoubleClick as vice president of operations, quality of services. Here, I was responsible for reliability and created the quality of services department to ...

Consumer Reports has put out its annual automaker reliability list, and the top spot is relatively unsurprising: Subaru. What may come as a surprise to some is that Rivian’s EVs are dead last, ...

Consumer Reports' brand reliability report for 2024 has been released. According to the survey, the brands that make up the top five remain the same as last year, but it is Subaru which now holds the ...

When it’s time to invest in a new range, refrigerator, or dishwasher, you want to get one that will stand the test of time. What’s the best way to avoid shelling out for another replacement too soon?

A premium Japanese sport sedan is still here with a turbo V6 and AWD. Reliability data shows low costs, while tests hit 1.0g ...

Tesla has consistently been improving the quality of its products over time - you can really see the progress in cars built today compared to five years ago, but it is still ranked very low in ...

Toyota makes some of the most reliable vehicles on the market. You can find the Japanese car maker at or near the top of nearly every reliability leaderboard, including Consumer Reports, JD Power, and ...

Consumer Reports receives a wide range of questions from enthusiasts and the auto industry looking for a deeper understanding of the methodology used in the reliability section of our latest Annual ...