For a brief moment there, it seemed like free shipping and returns had become the norm, to the point where a lot of the smaller online shops were doing it to stay competitive. That may be over. Even ...

It’s always hard to know exactly what to get the people in your life — whether it’s your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it’s a hit, ...

Retailers are bracing for "returnuary" as post-holiday returns are projected to exceed $800 billion nationwide this year. Major brands like Macy’s, Kohl's, and Best Buy are now charging restocking or ...

Restocking fees associated with returning auto parts can seriously erode any refunds you're looking for, which makes it critical to shop carefully.

It's always hard to know exactly what to get the people in your life - whether it's your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it's a hit, ...

CINCINNATI — The era of hassle-free returns is fading quickly, with many retailers now charging shoppers unexpected restocking and shipping fees that can quickly turn a bargain into a budget buster.

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

Shoppers rushed to begin making holiday gift returns on Friday. This year, the National Retail Federation says nearly three-quarters of all retailers now charge some sort of return or restocking fee. ...