In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

Lack of associate assistance, self-checkout lanes, and shelf inventory among rising shopper concerns as satisfaction dips LINCOLNSHIRE, Ill.--(BUSINESS WIRE)--Zebra Technologies Corporation (NASDAQ: ...

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...

Staffing stores is a huge expense for retailers—more than half of a typical retailer’s selling, general and administrative expenses, according to Bain & Co. So it’s perhaps natural that technology has ...

Mylow Companion enhances customer service, speeds new employee onboarding, and empowers associates, showcasing Lowe's as the most assistive brand in home improvement First at-scale AI tool makes ...

COLUMBUS, Ohio, August 14, 2025--(BUSINESS WIRE)--Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service ...

CHARLOTTE, N.C., May 5, 2025 /PRNewswire/ -- Lowe's today launches Mylow Companion, an AI tool aimed at improving customer service and speeding associate onboarding. Purpose-built for associate sales ...

While no one’s denying the power of online retail sales, shoppers aren’t giving up physical stores anytime soon. Here’s how technology’s leveraging the best of both worlds and why success lies with ...