Walmart said it will remove self-checkout counters at two more stores — including one where retail theft has gotten so bad that shoppers say going there has become downright “scary.” The ...

Ever since the first introduction of self-checkout (SCO) counters in the late 1990s and early 2000s, their number has increased steadily, and so has the controversy surrounding them: Some people love ...

Customers want physical shopping to feel as quick and simple as online purchasing. The demand has led to the rise of ...