Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...

Fire damage on rooftop solar array. Thorough equipment due diligence helps mitigate risks. Image: CEA. The inverter helps prevent fires in solar systems but can also cause them if not properly ...

Some of the most entrenched problems business leaders share with me include turnover, employee engagement, teamwork, project management, customer satisfaction, and conflict management. Leaders often ...

Pope Francis gives candies to child during a meeting on Italy's declining birthrate at an auditorium in Rome May 10, 2024. (CNS photo/Lola Gomez) ROME (CNS) — Blind, unbridled consumerism and ...

The 2023 ECCP re-emphasized the need for both performing a root cause analysis but equally importantly using it to remediate your compliance program. It stated, “a hallmark of a compliance program ...

Application inefficiency usually isn’t caused by a major bug. More often, it results from small oversights, technical shortcuts and misaligned processes. When these issues accumulate over time, they ...