Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

A safety incident report usually identifies the precipitating event. It doesn’t identify the small failures that led to it. In many cases, those failures aren’t just three deep but far deeper. One way ...

To the average American not employed as an industrial engineer or a member of a problem-solving team at some big business, the term “root causes” would have seemed obscure until a few weeks ago. But ...

Note: This is the fourth blog in a series about how our views of truth and reality contribute to some of the problems we experience as individuals and as a society. I don't claim that what I say is ...

Bill Ackman says that DEI was the original, underlying cause of Harvard’s problems with Claudine Gay. Vivek Ramaswamy agrees. Chris Rufo identifies the same root cause. “We told you so” is an ...

Some of the most entrenched problems business leaders share with me include turnover, employee engagement, teamwork, project management, customer satisfaction, and conflict management. Leaders often ...