作为全球业务工作流SaaS领域龙头，Service Now拥有全球最好的工作流引擎之一，并基于“one code、one data model”的核心思路，实现平台+应用的产品布局。技术+业务的核心能力组合，亦使得公司产品壁垒显著高于一般SaaS企业，并带来优异的盈利能力、现金流、客户 ...

There are many in the tech world — Satya Nadella, for one — suggesting that major SaaS platforms will face obsolescence because of the increasing maturity of generative AI and agentic applications.

ServiceNow used its investor day on 4 May 2026 to project $30bn in 2030 subscription revenue, with Now Assist contributing roughly 30% of that ACV. The pitch is a deliberate counter to AI-SaaS ...