The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app. ServiceMax yesterday rolled out new features in its ...

New Service Contract Dashboard and Real-Time Service Insights Lead Expanded Capabilities, Along with Increased Technician Productivity via New Mobile App Features PLEASANTON, Calif., April 25, 2022 ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Apple is bringing new integrations to Salesforce tools, like Apple Messages for Business in Service Cloud or ARKit in the Field Service mobile app. Salesforce and Apple's partnership began in 2018 and ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...