Salesforce has been talking about the Internet of Things for some time as a way to empower field service workers. Today, the company announced Salesforce IoT Insights to deliver automated IoT data to ...

As home and facilities visits have returned to pre-COVID levels, Salesforce adds AI-powered features to its platform to make the work of mobile technicians safer and more-efficient Salesforce on ...

Salesforce is bringing its Einstein Bots to market as part of the next generation of Service Cloud, along with a bevy of other new features. With Einstein Bots, the aim is to help companies automate ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...

Salesforce Service Cloud is growing faster than Sales Cloud, boosted by digital enterprise trends that could soon see it become the largest Salesforce cloud One of the major engines of Salesforce's ...