Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...

BARCELONA, Spain--(BUSINESS WIRE)--Mobile World Congress: ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the introduction of AI agents for the telecom industry.

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

Indeed, in September 2024, ServiceNow initiated its AI agent foray with the Xanadu platform. Two days later, Salesforce announced its agentic AI platform, Agentforce (replacing Einstein). Since then, ...

ServiceNow Inc. (NYSE:NOW) is one of the best AI stocks to invest in according to billionaires. On March 10, ServiceNow and Cohesity entered into a partnership to deliver real-time resilience for ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow believes that more areas within ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...

With respect to the Genesys-ServiceNow joint offering, a Genesys AI agent can receive an interaction (voice, chat, etc.) and autonomously work to understand the intent of what the customer is trying ...

Why Sierra, Cursor, Coactive, Lovable, and ServiceNow are among Fast Company’s Most Innovative Companies of 2026. Three years ...