ESB Networks is advising households and businesses that they are working to resolve an issue which caused some smart meter readings to be processed incorrectly last week.

As Eversource rolls out its smart meter program in the Berkshires, discussions about the safety of the project continue among ...

Customers of companies such as Octopus Energy, British Gas, E.ON Next, OVO Energy, Scottish Power, and EDF have been warned about a new 90-day rule - which could see them get a cash payout. On BBC ...

One topic that's been constantly addressed in public hearings and on social media isconcerns over customer service. Nilsen said she feels her roots provide an insight into addressing those concerns.

Dominion Energy’s large-scale project to upgrade its northeastern North Carolina customers’ meters to “smart meters” is underway and is expected to be mostly complete by this spring. “Our Outer Banks ...

Firms only had targets for installing smart meters for customers and many were left with failing devices and poor customer ...

BBC Breakfast expert said around 3 million people could potentially be in line for cash ...