Taking a team approach to filling a queue or managing a social channel is a splendid way of saving time on social media. You don’t have to do it all yourself. Others have amazing ideas and content to ...

IBM’s Lotus division is juicing its collaboration tools with a dose of analytics and cloud-based integration with the belief it can redefine the technology, meet the needs of a sophisticated new user ...

An infusion of social software is helping fuel an evolution of enterprise collaboration that will eventually give users more flexible and distributed tools for finding, organizing and sharing data, ...

Enterprise 2.0 strategies are becoming more popular among companies today, but there are serious logistical and legal challenges along with the expected benefits of using social collaboration tools.

Jive SBS 3.0 suite of corporate social networking tools is tailored for employee collaboration or brainstorming that pulls together internal and external users Jive Software next week will ship a ...

If Facebook “does it right,” [email protected] could ease the way for lesser-known collaboration tools to integrate and improve how work is done. Working off Lazar's perspective, I recently spoke with ...