Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

Jun. 17—LEWISBURG — Following lengthy airings of complaints about the quality of service provided by Suddenlink Communications, a majority composed of four City Council members and Mayor Beverly White ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

Oct. 26—Del. Mick Bates from Raleigh County has joined another state lawmaker in asking West Virginians to email their complaints about Suddenlink service directly to the two lawmakers at ...