T-Mobile hikes another major fee despite customer losses.

Effective November 1, 2024, following amendments to the company’s Equipment Installment Plan Sale and Service Receivable Sale arrangements, all cash proceeds associated with the sale of such ...

T-Mobile faces backlash over a plan to charge customers a device fee they've long avoided.

Effective November 1, 2024, following amendments to the company’s Equipment Installment Plan Sale and Service Receivable Sale arrangements, all cash proceeds associated with the sale of such ...

Profitable customer growth strategy expected to deliver outsized financial growth, including accelerating growth in Service Revenues, a nearly $10 billion increase in Annual Core Adjusted EBITDA by ...

LAS VEGAS — T-Mobile has been directing more of its customer service calls to actual human beings. What a concept! And as a consequence, its Net Promoter Scores, which measure the likelihood to ...

A T-Mobile employee has shared a workaround that lets customers bypass the unpopular T-Life app by paying with cash during in-store transactions. The strategy helps both customers and employees by ...