In today’s world of mainstream- and social-media hype — around the latest AI tools, wildly successful corporate mergers, spectacular space launches, a last second game-winning field goal, or an ...

Customers go to quick-service restaurants for a fast, consistent experience. That’s what they expect, and that’s why these ...

This video reviews seventeen technology failures that were widely criticized for poor design or execution. The footage focuses on what each product attempted to do and why it failed in practice.

Canopy’s new Fast Food Fault Lines report shows that when fast food restaurant tech fails, employees resort to manual workarounds, contributing to lost orders and customer abandonment, whether in the ...

Technology makes our lives easier, more advanced, and definitely more interesting. Leading companies and new start-up businesses all over the world are constantly creating new gadgets, applications, ...

American technologists have been telling educators to rapidly adopt their new inventions for over a century. In 1922, Thomas Edison declared that in the near future, all school textbooks would be ...

Overreliance on technology, as seen in Facebook’s 2018 outage, can lead to reputational and operational crises. Continuity plans should include scenario testing, manual overrides and clear ...

Alaska Airlines brought its entire fleet to a standstill late Sunday night after a major technology failure paralyzed the carrier’s operations, leaving thousands of passengers stranded at airports ...