Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Twilio Flex is our pick for the best call center software for complex communication ...

Cloud communications provider Twilio announced a bevy of new products and platform updates at its annual developer and customer conference on Wednesday. The new products include a conversational AI ...

Twilio, a company best known for supplying communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio’s APIs. Today, ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the customer experience intelligence company, today announced that contact centers using Twilio (NYSE: TWLO) Flex and looking to add powerful workforce ...

Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 -- lo and behold, today is March 12 and Twilio today announced the launch of Flex ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Why is Twilio Flex important? Prior to Flex, developers were using Twilio's platform to build contact centers from scratch -- a challenging endeavor that involved stitching together various pieces of ...

SAN FRANCISCO, Sept. 11, 2018 (GLOBE NEWSWIRE) -- Twilio Inc. (NYSE:TWLO), the leading cloud communications platform, today announced it has acquired Ytica (the “Acquisition”). A longtime Twilio ...