MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), the Customer Engagement Company ™, today released a commissioned study conducted by Forrester Consulting on The Total Economic Impact ™ of ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ : VRNT), the Customer Engagement Company ™, today announced that Kids Help Phone, a Canadian national e-mental health service for young people, is ...

Verint ®, The CX Automation Company™, is doubling down on customer outcomes with the appointment of Teresa Anania as Chief ...

“With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Platform with Verint Cloud Solutions,” said Five9’s Jake Butterbaugh, senior vice ...

New Platform Integration Enhances Hybrid Human-AI Agent CX Teams With this partnership, Parloa delivers its scalable AI agents, while Verint provides the operational infrastructure to forecast, ...

Deployment of Verint Coaching Bot, Wrap Up Bot and CX/EX Scoring Bot Drives AI Value to New Heights, With Plans to Scale 10X Based on the value realized from the initial deployment, the company is ...

New research from Verint explores how AI-powered solutions improve customer relationships and more. Nearly every business today understands the necessity of leveraging AI as part of their digital ...