Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Why listen ...

Google Voice (nee GrandCentral) pioneered the Web voice mail market and is still a solid and reliable service. Its current version doesn’t let you make calls directly through your computer — but this ...

In the past few years, voice mail has become a commodity, a feature of other applications such as telephony, with little if any price premium for basic functionality. At VoiceCon Orlando, Marty Parker ...

Jessica is a passionate content strategist and team leader across the CNET family of brands. She leads a number of teams, including commerce, performance optimization and the copy desk. Her CNET ...