Hannah Downes covers consumer rights issues for Which?, helping to empower consumers and make their lives fairer As Whirlpool launches its recall of more than half a million fire-risk washing machines ...

When your washing machine breaks, how do you know whether to roll up your sleeves, work the phones to find a repair technician, or give in and swipe your Visa at the nearest appliance dealer? It’s a ...

How long do you expect your washer and dryer to last? Some CR readers are frustrated, reporting that their machine needed repair within the first three years, while others are thrilled that their ...