The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Our research shows that Zoho CRM is better than HubSpot for small businesses and sales teams, due to its affordable pricing, plentiful features, robust customization, and responsive customer support.

Zoho announced upgrades to its customer relationship management (CRM) application today that it hopes will push it into the enterprise space through the addition of features like territory management, ...

" Zoho Desk, which was first introduced in November 2016, registered a growth of over 100% year-on-year in tickets processed and that greater-than-50-users has been the highest growing segment for the ...

The 2026 ISG Buyers Guides ™ for Customer Relationship Management provide the rankings and ratings of 52 software providers and their products for the structured management of customer and prospect ...

Each Mercedes-Benz dealership will operate on its own dedicated Zoho CRM instance, allowing dealer-level autonomy while maintaining compliance with the automaker’s global standards. Mercedes-Benz ...