Singing in a restaurant is one example of breaking a social norm. Source: picjumbo / Pexels There’s a scene from Disney’s "The Santa Clause 2" that lives rent-free in my head. Scott Calvin, played by ...

What are team norms and why are they important? A talented colleague, Jennie Glazer, recently introduced me to the power of team norms as a tool for greater team success. (Working agreements is ...