Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...

Consider the challenges facing technical communicators (i.e., technical writers) who design and produce medical device user manuals: First, their work must address the needs of an especially diverse ...

April 21, 2009 User Manuals. They can be extremely handy things, and they play an important role in the world of consumer electronics. The problem is that once you’ve gotten your nifty new product, ...

Some user manuals are a frustration, some are a pleasure – and all reveal more about us than we might think. Maybe you diligently read an instruction manual from cover to cover before you even turn on ...

I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

Interested in more careers-related content? Check out our new weekly Work Life newsletter. Sent every Monday afternoon. When Michelle Bertholet hired a new employee last year, she gave careful thought ...