BARCELONA, Spain--(BUSINESS WIRE)--Mobile World Congress: ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the introduction of AI agents for the telecom industry.

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...

ServiceNow Inc. has been at the forefront of the artificial intelligence push over the last couple of years, infusing AI models into almost every aspect of its software, which helps businesses to ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

Indeed, in September 2024, ServiceNow initiated its AI agent foray with the Xanadu platform. Two days later, Salesforce announced its agentic AI platform, Agentforce (replacing Einstein). Since then, ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- Cohesity, the leader in AI-powered data security, and ServiceNow (NOW), the AI control tower for business reinvention, today announced a strategic partnership to ...

With respect to the Genesys-ServiceNow joint offering, a Genesys AI agent can receive an interaction (voice, chat, etc.) and autonomously work to understand the intent of what the customer is trying ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow believes that more areas within ...

ServiceNow’s planned $1 billion acquisition of Veza aims to unify identity governance with workflow automation to control AI agents at scale. ServiceNow has announced its intent to acquire Veza, an ...