AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...

AUSTIN, TX--(Marketwired - May 20, 2015) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today announced updates to its SolarWinds® Web Help ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

CISA has flagged a critical SolarWinds Web Help Desk vulnerability as actively exploited in attacks and ordered federal agencies to patch their systems within three days. SolarWinds has released ...