MadCap Software, Inc., the leader in multi-channel content authoring, management and publishing, backed by global investment firm Battery Ventures, today announced the Fall 2026 release of MadCap ...

OpenMatter Network today announced the release of a proposed standards document, Zero-Knowledge Boundary Compliance for Autonomous Agents, for public comment, the latest milestone in its work with ...

In a survey of 1,000 U.S. adults, 70% said they have used AI tools such as ChatGPT or encountered AI-generated summaries when researching a company or product; 61% have relied on AI tools or ...

Brands can now search, hire, and manage Snapchat creators on Collabstr, with over 25% of its 1M+ creators ready to work. Creator profiles carry Snap’s own metrics: views, average view time, returning ...

Front launches custom Autopilot agents, external agent integrations and new AI governance capabilities, giving companies one place to build, bring and manage the agents they choose. New research shows ...

Today’s episode of the Punk CX podcast features a chat I had with Dan O’Connell, CEO of Front, the customer operations platform built for collaboration. We talk about a range of issues, from where the ...

AI safety has made headlines recentlywith plenty of speculation so best to start with the realities: Will AI kill humanity or take over humanity in the next 5 years? No. Can curre ...

I was consulting some senior executives at a company recently and they told me that they have failed to hire any successful ...

Future Electronics, a global leading distributor of electronic components, is pleased to announce a new lead generation campaign centered on a technical whitepaper that explores an often-overlooked ...

Every company I have worked with launches customer satisfaction surveys at different stages of the customer journey. Many of them believe that, because the survey exists, they already have customer ...

Jolene.pro today announced the public availability of its spreadsheet analysis platform for customer experience teams working with feedback, survey, support and review data stored in Excel or CSV ...

Salespeople love to talk about playing dumb. They heard it in a training room, repeated it in a sales meeting, and now they ...