CRN

Shift Happens: Auto Companies Move Beyond AI Pilots With Solution Providers

AI in the automotive industry is moving past demos. Here’s how DXC, Kyndryl, Perficient and SoftClouds are building ...
CMSWire

Where Agentic CX Pays Off First (And Why It’s Not Customer-Facing)

Agentic CX shifts from assistance to execution. Unlike chatbots or copilots, these systems plan and complete multi-step ...