In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

One of the longest-standing wishlist items for users of the web-based version of WhatsApp is at last on the way. Here are the details. As spotted by WABetaInfo, Meta is working on voice and video ...

In this Starplay episode combining cricket and astrology, Greenstone Lobo analyzes the Sanju Samson and Ishan Kishan debate through an astrological lens. With the T20 World Cup in focus, he predicts ...

A transportation service that pays for people’s rides to medical appointments is among the Medicaid-funded programs facing new scrutiny for its vulnerability to fraud, with some in the industry saying ...

A ruling on office correspondence etiquette. Joann writes: My co-workers like to send voice memos to explain some complex dynamic or dump unfiltered thoughts into the void. I hate it. I don’t want to ...