Payload Asia

DHL Group and JD.com sign Memorandum of Understanding to support German brands’ growth in ...

Tobias Meyer, CEO, DHL Group; Dongming Wu, CEO, DHL Express China; Eric Zheng, Head of Global Service, JINGDONG Logistics; ...
IFA Magazine

AI brings real-time insights to transform client interactions and bridge regulatory gaps

Across all areas of financial services, good outcomes matter – particularly in contact centres. Whether it’s in house or outsourced, agents sit on that ...