Abstract: Efficient ticket management systems are crucial for streamlining customer support workflows in organizations handling large volumes of queries across multiple channels. This paper proposes ...

The 2016 HBO series "Westworld" was one of the most popular TV shows upon its release, as evidenced by its 57 award wins and 214 nominations throughout its run. The series earned a 2017 Emmy for ...

Beware South Carolina motorists, as a new cellphone while driving law could cost you hundreds. But there are legal ways to use your cellphone without getting a ticket. On Feb. 28, law enforcement ...

Sen. Marsha Blackburn blasted Ticketmaster and its parent Live Nation on Thursday for its “very insufficient” response to allegations that executives knowingly “turn a blind eye” to automated bots ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...

A Chicago-area resident won more than $1 million playing Lucky Day Lotto online. The jackpot-winning ticket matched all five numbers in the Jan. 4 evening drawing. The winner plans to use the money to ...

The Alamo Drafthouse dine-in movie theater chain is making a big change in how patrons order food. The Austin-based company is ditching pen and paper and replacing them with a dark-screen, digital ...

Now, given how buying movie tickets online wasn’t normal in 1995, even Sandra Bullock expressed her skepticism. As she sat down in front of a chunky ’90s computer, the actress confessed to reporters ...

A Port Orange resident and animal welfare advocate has notched another achievement: A statewide database of known animal abusers will go online on New Year's Day, 2026. The database will allow animal ...

LANSING, Mich. (WNEM) — Gov. Gretchen Whitmer signed the Event Online Ticket Sales Act, known as the Taylor Swift bills, to lower the cost of online tickets. It closely mirrors the federal Better ...