All
Search
Images
Videos
Shorts
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
32 Tips for Reducing Average Handling Time (AHT)
289.6K views
Feb 13, 2013
callcentrehelper.com
11 Best Help Desk Metrics & KPIs to Boost Support Performance
Dec 4, 2020
proprofsdesk.com
Service Desk Analyst: Job Description, Roles, and Responsi
…
Nov 12, 2024
helixops.ai
5 Steps to Handle a Service Desk Outage
Apr 15, 2022
invgate.com
Help desk metrics: Elevate your customer support with the right in
…
Dec 8, 2020
intercom.com
10 Best Practices for Better Help Desk Reporting
Jun 8, 2022
proprofsdesk.com
15 Key Help Desk Best Practices to Boost Performance
Sep 8, 2020
proprofsdesk.com
How to Define a Clear Help Desk Ticketing Process Flow
Aug 28, 2024
invgate.com
10 key principles for managing call center operations - Time Doctor Bl
…
Oct 10, 2024
timedoctor.com
13:20
Troubleshooting Basics
277.3K views
May 16, 2021
YouTube
ITFreeTraining
Improve Help Desk Performance: 12 Top Strategies
Sep 10, 2020
proprofsdesk.com
13:04
IT Service Desk KPIs
9.3K views
Mar 25, 2021
YouTube
Continuous Improvement
5:03
Manual Handling Toolbox Talk - Refresher Training
6.9K views
Apr 28, 2020
YouTube
Be Accredited Group
4:46
Top 5 Troubleshooting Steps in I.T. - Information Technology
126.5K views
Jan 24, 2019
YouTube
IT Career Questions
6:29
Help Desk vs. Service Desk
96.3K views
May 2, 2017
YouTube
Milestone Technologies, Inc.
2:01
Conflict Resolution: Phone Skills Training
160.4K views
Aug 17, 2015
YouTube
Canity
6:06
Help Desk and Customer Service Call Handling Procedures
15.9K views
Apr 14, 2018
YouTube
cobuman
4:16
IT change management in ServiceDesk Plus
8.4K views
Jan 28, 2020
YouTube
ManageEngine
3:16
Soft Skills - How to Handle a Helpdesk Call
158.5K views
May 14, 2011
YouTube
lookatmygrlyfont
8:24
Help Desk Call Handling Guide and Procedure Template
57.1K views
Feb 8, 2020
YouTube
cobuman
6:54
Request Life Cycle (RLC) in ServiceDesk Plus
15.1K views
Dec 4, 2018
YouTube
ManageEngine
1:19
Telephone Etiquette (Good Example)
173.1K views
Sep 20, 2013
YouTube
Wadhwani Skilling
7:56
Configuring an effective service management process
13.7K views
Jun 7, 2019
YouTube
ManageEngine
3:27
Customer Connections: Handling Angry Callers
38.8K views
Feb 4, 2020
YouTube
Express Employment International
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M views
Jul 19, 2020
YouTube
Kwestyon
10:14
What to do as an IT Service Desk Analyst
32.4K views
Sep 27, 2020
YouTube
DecereeP Vlog
3:26
Help Desk Plus video guide (updated)
28.9K views
Jun 23, 2021
YouTube
ivero.net
2:02
Listen to a Call By an OmniCall Receptionist!
65.9K views
Aug 17, 2017
YouTube
OmniCall Receptionists
18:20
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
583.2K views
Jul 4, 2018
YouTube
Rea Ninja
1:00:03
Managing Major Incidents with ServiceDesk Plus
4.5K views
May 13, 2020
YouTube
ManageEngine
See more videos
More like this
Feedback